{"id":1025,"date":"2025-10-11T22:49:08","date_gmt":"2025-10-12T01:49:08","guid":{"rendered":"https:\/\/shop.vralex.com\/?page_id=1025"},"modified":"2025-10-30T05:30:00","modified_gmt":"2025-10-30T08:30:00","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/shop.vralex.com\/es\/return-policy\/","title":{"rendered":"Pol\u00edtica de devoluci\u00f3n"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1025\" class=\"elementor elementor-1025\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a358b7c e-flex e-con-boxed e-con e-parent\" data-id=\"a358b7c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0c0f705 e-con-full e-flex e-con e-child\" data-id=\"0c0f705\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69cf598 elementor-widget elementor-widget-heading\" data-id=\"69cf598\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluci\u00f3n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4987bc1 e-flex e-con-boxed e-con e-parent\" data-id=\"4987bc1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e313445 e-con-full e-flex e-con e-child\" data-id=\"e313445\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5ce4be elementor-widget elementor-widget-heading\" data-id=\"d5ce4be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluci\u00f3n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eca0f39 elementor-widget elementor-widget-text-editor\" data-id=\"eca0f39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En Vralex Services, tu satisfacci\u00f3n es nuestra prioridad. Nos comprometemos a ofrecer productos de calidad y un servicio confiable en cada compra. Sin embargo, si tu pedido llega da\u00f1ado, en mal estado o no coincide con la descripci\u00f3n publicada, podr\u00e1s solicitar una devoluci\u00f3n o reemplazo siguiendo los t\u00e9rminos establecidos a continuaci\u00f3n.<\/p><p class=\"translation-block\"><strong>Las devoluciones proceden \u00fanicamente en los siguientes casos:<\/strong> el producto presenta da\u00f1os visibles ocasionados durante el transporte, no funciona correctamente al momento de su recepci\u00f3n, o difiere de manera significativa con las especificaciones o caracter\u00edsticas descritas en nuestro sitio web.<\/p><p>Para gestionar una devoluci\u00f3n, deber\u00e1s comunicarte con nuestro equipo de Atenci\u00f3n al Cliente dentro de los 7 d\u00edas naturales posteriores a la entrega. Es importante que conserves el embalaje original, las etiquetas y cualquier accesorio incluido, ya que podr\u00edan ser requeridos durante el proceso de revisi\u00f3n. Se solicitar\u00e1n fotograf\u00edas o videos del producto y del empaque como evidencia del problema.<\/p><p>Una vez validada la reclamaci\u00f3n, podr\u00e1s optar por el reemplazo del producto sin costo adicional, o el reembolso total del importe pagado mediante el mismo m\u00e9todo de pago utilizado en la compra. En algunos casos, podremos solicitar la devoluci\u00f3n f\u00edsica del art\u00edculo antes de emitir el reembolso o reemplazo, para lo cual se te indicar\u00e1n las instrucciones correspondientes.<\/p><p>Returns\u00a0 are\u00a0 not accepted\u00a0 for change of mind, errors in product selection,\u00a0 or damage caused\u00a0 by\u00a0 improper\u00a0 use\u00a0 after delivery.<\/p><p>Vralex Services se reserva el derecho de rechazar devoluciones que no cumplan con las condiciones descritas o se presenten fuera del plazo establecido.<\/p><p>Para iniciar una solicitud de devoluci\u00f3n o recibir asistencia personalizada, puedes contactar a nuestro equipo de Atenci\u00f3n al Cliente a trav\u00e9s del correo o los canales oficiales de Vralex Services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return Policy Return policy At Vralex Services, your satisfaction is our top priority. We are committed to providing high-quality products and reliable service with every purchase. However, if your order arrives damaged, in poor condition, or does not match the description provided, you may request a return or replacement under the following terms. Returns are&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1025","page","type-page","status-publish","hentry"],"publishpress_future_action":{"enabled":false,"date":"2026-04-24 02:10:45","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/shop.vralex.com\/es\/wp-json\/wp\/v2\/pages\/1025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.vralex.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.vralex.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.vralex.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.vralex.com\/es\/wp-json\/wp\/v2\/comments?post=1025"}],"version-history":[{"count":0,"href":"https:\/\/shop.vralex.com\/es\/wp-json\/wp\/v2\/pages\/1025\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.vralex.com\/es\/wp-json\/wp\/v2\/media?parent=1025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}